Lesson 3

For Further Study

• Listen to someone you disagree with and work to listen actively with an open mind. Try to pay attention to the person’s argument and the reasons he offers in support of his point of view. Your goal is to identify why the speaker believes what he does and how he proves it. You need not be converted by this person’s argument.

• Spend a few minutes brainstorming your trigger words. What are the words that would provoke a strong emotional response in you? List three concrete strategies you might use to combat this while being an effective listener.

• (2011) 5 Ways to Listen Better by Julian Treasure, TED Talk; YouTube

• (2018) How to Listen Effectively by Tero Trainers; YouTube