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USILACS Department Directory
Admissions Office
One-stop routing, HESEAP inquiries, and application support.
- USILACS’s one-stop service center
- Application or document help
- General inquiries and information
Student Support
Academic advisors, enrollment onboarding, and guidance during your studies.
- Academic counseling and guidance
- Study planner and progress help
- Enrollment support
IT Department
Website, login, or form access issues. For course content or grades, contact Academics.
- Login or access problems
- Broken links or page errors
- Form or submission issues
Apostille & Embassy Legalization
Florida apostilles and embassy legalizations for academic documents.
- Diploma or transcript legalization
- Country-specific embassy steps
- Processing requirements
Legal Office
Official correspondence, compliance, and institutional legal inquiries.
- Policy and regulatory requests
- Formal institutional inquiries
- Legal correspondence
Registrar’s Office
Official records, transcripts, certificates, and verification letters.
- Transcript and record requests
- Diploma and name corrections
- Enrollment verification letters
Academics
Academic content, grading, and curriculum development inquiries.
- Course or content questions
- Grading timelines and reviews
- Curriculum feedback
Partnerships & Employers
Institutional collaborations, training initiatives, and verification requests.
- Educational partnerships
- Employer verifications
- Training collaborations
Billing & Accounting
Payments, receipts, and account statement assistance.
- Payment plans and pay-off
- Account statements
- Billing questions
Media Inquiries
Press requests, interviews, and official statements.
- Interview requests
- Media statements
- Press relations
USILACS Headquarters
2800 E Silver Springs Blvd
Suite 202
Ocala, Florida 34470
3/20 Soi Yelly Uthit
T. Mae Sot
Mae Sot, Tak, 63110
Thailand
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