Lesson 10

For Further Study

• (2019) The Secret to Business Writing: Crash Course Business – Soft Skills #3 by CrashCourse; YouTube
https://www.youtube.com/watch?v=8E-oqahDnb8

• (2014) How to Improve Your Business Writing by Carolyn O’Hara; Harvard Business Review
https://hbr.org/2014/11/how-to-improve-your-business-writing

· (1995) Tone in Business Writing; Purdue University
https://owl.purdue.edu/owl/subject_specific_writing/professional_technical_writing/tone_in_business_writing.html