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Question 1 of 60
1. Question
Which of the following is the primary responsibility of a case manager?
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Question 2 of 60
2. Question
Which ethical principle involves respecting a client’s right to make their own decisions regarding their care?
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Question 3 of 60
3. Question
What is the primary purpose of an intake and assessment process?
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Question 4 of 60
4. Question
Which of the following is a key feature of case management software?
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Question 5 of 60
5. Question
Which of the following is a common goal when implementing intervention strategies?
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Question 6 of 60
6. Question
When is a case typically closed in case management?
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Question 7 of 60
7. Question
Which of the following is an example of cultural competence in case management?
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Question 8 of 60
8. Question
Which document is used to track a client’s goals and progress in case management?
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Question 9 of 60
9. Question
Which of the following best defines “case closure”?
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Question 10 of 60
10. Question
What is the primary purpose of crisis intervention in case management?
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Question 11 of 60
11. Question
What is a case manager’s role when working with clients in a crisis?
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Question 12 of 60
12. Question
Which of the following is an essential component of effective case management?
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Question 13 of 60
13. Question
Which of the following is NOT an ethical consideration in case management?
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Question 14 of 60
14. Question
What is the role of case managers when it comes to ethical and legal considerations?
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Question 15 of 60
15. Question
Which of the following is a common barrier to successful case management?
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Question 16 of 60
16. Question
In what situation should a case manager report suspected abuse or neglect?
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Question 17 of 60
17. Question
Which of the following is an example of an effective goal-setting strategy in case management?
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Question 18 of 60
18. Question
What does cultural humility encourage in case management?
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Question 19 of 60
19. Question
Which of the following is an example of a service coordination tool in case management?
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Question 20 of 60
20. Question
Which of the following best describes a case manager’s responsibility regarding client safety?
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Question 21 of 60
21. Question
Which of the following best defines “culturally appropriate services”?
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Question 22 of 60
22. Question
What is a key benefit of using technology in case management?
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Question 23 of 60
23. Question
Which of the following is an example of a case manager overcoming bias?
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Question 24 of 60
24. Question
What should a case manager do if a client is not engaging in the case management process?
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Question 25 of 60
25. Question
What is a key aspect of ethical decision-making in case management?
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Question 26 of 60
26. Question
What is the primary responsibility of a case manager when using technology in client care?
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Question 27 of 60
27. Question
Which of the following describes a case manager’s role in crisis intervention?
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Question 28 of 60
28. Question
How does cultural competence enhance case management?
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Question 29 of 60
29. Question
What should be the case manager’s approach when setting goals with clients?
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Question 30 of 60
30. Question
What is the role of client feedback in case management?
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Question 31 of 60
31. Question
Case managers are responsible for only providing direct services to clients.
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Question 32 of 60
32. Question
Informed consent requires case managers to explain the services and risks to clients and obtain their agreement before proceeding.
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Question 33 of 60
33. Question
Case closure can occur when the client has achieved their goals or is transitioning to another provider.
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Question 34 of 60
34. Question
All clients in case management require the same interventions and strategies.
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Question 35 of 60
35. Question
Confidentiality is an essential ethical principle in case management.
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Question 36 of 60
36. Question
Cultural competence means treating all clients the same regardless of their cultural background.
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Question 37 of 60
37. Question
Case management software is primarily used for scheduling meetings and appointments.
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Question 38 of 60
38. Question
Case managers should provide services based on their personal values rather than the client’s needs.
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Question 39 of 60
39. Question
Technology in case management can enhance communication and service delivery.
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Question 40 of 60
40. Question
Ethical dilemmas in case management should always be resolved by following legal guidelines alone.
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Question 41 of 60
41. Question
Crisis intervention involves responding to immediate client needs in urgent situations.
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Question 42 of 60
42. Question
Case managers should ensure that they avoid cultural biases when working with clients.
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Question 43 of 60
43. Question
Client feedback is important for evaluating and improving case management services.
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Question 44 of 60
44. Question
Data security and confidentiality are important ethical concerns when using technology in case management.
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Question 45 of 60
45. Question
Case managers can close a case at any time, regardless of client progress.
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Question 46 of 60
46. Question
Ethical decision-making involves balancing the client’s needs with professional standards.
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Question 47 of 60
47. Question
Cultural competence is a one-time training for case managers.
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Question 48 of 60
48. Question
Case managers should involve clients in setting their own treatment goals.
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Question 49 of 60
49. Question
Technology should never be used in case management due to security risks.
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Question 50 of 60
50. Question
Case managers must prioritize client autonomy while maintaining professional boundaries.
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Question 51 of 60
51. Question
Mandated reporting only applies when a client explicitly requests help.
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Question 52 of 60
52. Question
Client safety is a priority during crisis intervention.
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Question 53 of 60
53. Question
Cultural humility encourages case managers to assume they understand all cultural practices.
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Question 54 of 60
54. Question
Technology can reduce the need for case managers to meet clients in person.
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Question 55 of 60
55. Question
Case managers should be proactive in engaging clients who are hesitant or non-engaged.
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Question 56 of 60
56. Question
Documentation is not necessary in case management as long as services are provided.
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Question 57 of 60
57. Question
Clients should always be informed of their rights before receiving case management services.
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Question 58 of 60
58. Question
Case management software can be used to generate progress reports and track goals.
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Question 59 of 60
59. Question
The case manager’s role is to take control of all aspects of the client’s life.
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Question 60 of 60
60. Question
Ethical case management requires respect for clients’ dignity and autonomy.