Chapter Quiz: Cultural Competence in Case Management

What is the first step toward cultural competence in case management?

Which of the following best describes cultural humility?

What does cultural awareness involve?

Which of the following is an example of overcoming bias in case management?

What is a key component of providing culturally appropriate services?

What is one potential barrier to effective communication across cultures?

Why is it important to recognize cultural differences in case management?

What should case managers do if they are unsure about a client’s cultural preferences?

Which of the following is a key element of cultural competence in case management?

How can case managers ensure they provide culturally competent services?

Cultural humility requires case managers to acknowledge that they are lifelong learners in understanding other cultures.

Cultural competence involves treating every client the same, regardless of their cultural background.

Effective communication across cultures is essential for building trust and rapport with clients.

Bias and stereotyping can enhance the effectiveness of case management. 

Cultural competence in case management is a one-time training, not an ongoing process.