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USILACS Terms and Conditions
Approved by the USILACS Board of Regents
1. Version and Approval Log
Version 2.36 – Approved by the USILACS Board of Regents on February 26, 2026.
This version is a comprehensive restatement and consolidation of institutional Terms and Conditions.
2. Nature of the Institution
United States Institute of Language and Clerical Studies, Inc. (“USILACS,” “we,” “us,” or “our”)
is a private 501(c)(3) religious educational institution operating in the State of Florida. USILACS:
- Owns and operates www.usilacs.org and its associated online platforms.
- Provides asynchronous online education programs and courses.
- Provides trade education programs and short-format training intended to prepare students with theoretical and academic knowledge to assist in sitting for certain state, federal, or institutional certification examinations.
- Provides education document apostille and legalization services.
- Provides high-school equivalence examinations (HESEAP) and related services.
USILACS provides instruction focused on academic and “book knowledge.” USILACS does not provide hands-on
trade skills training, on-the-job apprenticeships, or practical worksite experience. Any such requirements
remain the responsibility of the student and any applicable employer, licensing body, or apprenticeship sponsor.
By accessing or using any portion of the Services, you agree to be bound by these Terms.
If you do not agree, you must not use the Services.
3. Non-Discrimination Policy
USILACS does not discriminate on the basis of race, color, national origin, ethnicity, age, sex,
disability, marital status, or any other status protected by applicable law. All admissions,
enrollment, suspension, administrative withdrawal, and academic decisions are applied uniformly
and in a nondiscriminatory manner consistent with applicable law and institutional policy.
4. Authority of the USILACS Board of Regents
As a private religious institution, USILACS is governed by its Board of Regents (“BOR”). The BOR retains
full, exclusive, and final authority over admissions decisions, continuation or discontinuation of enrollment,
institutional policies, and administrative withdrawals. The BOR may exercise this authority whenever, in its
sole and reasonable discretion, it determines that such action is necessary to preserve the integrity,
safety, reputation, or orderly operation of the institution and its community.
5. Asynchronous Academic Model and Administrative Withdrawal
USILACS operates an asynchronous online academic model that requires independent, self-paced participation
within published deadlines and professional, respectful interaction with faculty and staff.
Due to this format, the Services do not support repeated or prolonged challenges to individual exam questions,
quiz items, grading decisions, or course design, nor do they support adversarial, disruptive, or harassing
communication patterns with faculty, staff, or administration.
If, in the judgment of USILACS, a student’s expectations, conduct, or manner of interaction is incompatible
with the asynchronous model, creates undue administrative burden, or interferes with the effective operation
of the institution, USILACS may administratively withdraw the student.
When an administrative withdrawal is initiated under this section, USILACS will refund 100% of tuition paid
for the applicable enrollment period and may provide a letter of attendance or similar documentation.
The following amounts are strictly non-refundable: HESEAP fees, application and admission fees,
apostille and legalization service fees, exam retake fees, and administrative document fees.
6. Enrollment Duration, Academic Inactivity, Administrative Withdrawal, and Reactivation
USILACS operates an asynchronous, self-paced online academic model. Students are responsible for maintaining
regular academic participation, monitoring their student account, responding to official institutional
communications, completing required enrollment steps, and satisfying all academic, administrative, and
financial obligations within applicable institutional deadlines.
Consistent with Section 4.15 of the USILACS Academic Catalog, “Academic Inactivity and Administrative
Withdrawal,” students who fail to enroll or participate academically for one hundred twenty (120) consecutive
calendar days may be administratively withdrawn and placed in inactive status.
For purposes of these Terms, academic inactivity may include failure to enroll, failure to access or continue
coursework, failure to attempt required examinations, failure to complete required academic or administrative
steps, or failure to otherwise demonstrate continued academic participation through USILACS systems or official
institutional processes.
Administrative withdrawal or inactive status due to academic inactivity does not relieve the student of financial
obligations incurred under USILACS tuition, fee, payment, and refund policies. Failure to participate academically
does not constitute voluntary withdrawal and does not create a right to a refund unless the student otherwise
qualifies under the Tuition Refunds and Non-Refundable Fees section of these Terms or another written USILACS policy.
A student who has been placed in inactive status, suspended, or administratively withdrawn due to academic
inactivity may request reactivation or re-enrollment through the Registrar’s Office. Reactivation or re-enrollment
is not automatic and remains subject to review and approval by the Registrar’s Office or another authorized
USILACS administrator.
Before reactivation or re-enrollment is approved, USILACS may require the student to satisfy all outstanding
financial obligations, update student records, complete current institutional forms, agree to current institutional
policies, meet current academic or program requirements, and pay any applicable reactivation, administrative,
course-access, examination, technology, document-processing, or re-enrollment fees.
Reactivation or re-enrollment may be denied when USILACS determines that the original program, course, examination,
catalog version, tuition structure, or academic requirement is no longer available, has materially changed, or cannot
reasonably be restored. In such cases, USILACS may, at its discretion, offer the student an available current program,
course, examination, or service option, subject to current tuition, fees, policies, academic requirements, and
administrative procedures.
USILACS will not release transcripts, diplomas, certificates, apostilles, legalization documents, certified copies,
letters of recommendation, or other official educational documents unless the student has satisfied all applicable
academic, financial, administrative, identity-verification, and document-processing requirements.
7. Tuition Refunds and Non-Refundable Fees
Tuition refunds are available only when:
- Fewer than 30 days have passed since enrollment; and
- No educational documents have been prepared, printed, shipped, or delivered.
The following fees are non-refundable: HESEAP fees, application/admission fees, apostille/legalization fees,
exam retake fees, certified-copy or replacement document fees, and all administrative or processing fees.
8. Financial Obligations, Suspension, and Document Release
Students on payment plans must remain current. Accounts more than 30 days past due may result in suspension of access.
Continued non-payment may result in administrative withdrawal.
USILACS will not release transcripts, diplomas, certificates, or any certified educational documents until
all financial obligations are satisfied in full.
9. Privacy and Electronic Communications
Use of the Services constitutes acceptance of the USILACS Privacy Policy. You consent to receive electronic
communications from USILACS.
10. User Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials. USILACS may terminate
accounts or refuse service where necessary.
11. Children and Minor Students
USILACS does not knowingly collect personal information from children under 13. Students under 18 require
parental or legal-guardian consent.
12. Third-Party Websites and Services
The Site may contain links to third-party websites. USILACS is not responsible for the content or practices of these sites.
13. Intellectual Property and License
All content on the Site is the property of USILACS or its licensors. You are granted a limited, personal-use license only.
14. International Users
Users outside the United States are responsible for compliance with local laws.
15. Indemnification
You agree to indemnify and hold harmless USILACS and its officers, employees, and agents from any claims
arising from your use of the Services or violation of these Terms.
16. Class Action Waiver
All claims must be brought individually. Class and representative actions are not permitted.
17. Liability Disclaimer
The Services are provided “as-is” without warranties. USILACS is not liable for indirect or consequential damages.
18. Accreditation and Acceptance of Educational Documents
USILACS makes no guarantee regarding accreditation or recognition of credentials by third parties. Students must verify
acceptance requirements with external institutions, employers, or licensing bodies.
19. Trade Education Programs and Certification Examinations
Trade programs provide academic, theoretical “book knowledge” only. USILACS does not provide hands-on training,
apprenticeships, supervised practice, or on-the-job experience. Participation in a USILACS trade program does not
satisfy any apprenticeship or practical requirement imposed by any licensing authority.
USILACS does not guarantee that any student will pass any state, federal, or institutional certification examination.
Students must verify all requirements with the relevant licensing or certification authorities and are solely responsible
for obtaining any required hands-on training or apprenticeships.
20. Apostille and Legalization Services
Apostille and legalization timelines depend on government agencies. USILACS is not responsible for government delays,
denials, or changes in procedure.
21. Examinations and Retakes
Exams are timed (90 minutes). A passing score is 55%. Technical issues on the student’s side are not the responsibility
of USILACS. Retake fees apply.
22. Changes to Student Information
Students must promptly notify the Registrar’s Office of any change in name or contact information.
23. Changes to These Terms
USILACS may revise these Terms at any time. The most current version supersedes all previous versions. Continued use
of the Services signifies acceptance.
24. Contact Information
United States Institute of Language and Clerical Studies, Inc.
2800 E Silver Springs Blvd, Suite 202
Ocala, Florida 34470
Telephone: 305-330-2202
Website: www.usilacs.org
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