IT Tech Support

Description

Become an IT Tech Support Specialist – Flexible Online Certification
Start or advance your career in technical support with this flexible, 100% online course. Whether you’re helping friends fix computers or preparing for a professional IT role, this program is designed to grow with you.

10-Hour Intro to IT Tech Support ($299):
Covers the basics of computer hardware, operating systems, and common troubleshooting steps. Students will learn essential terminology, diagnostic tools, and how to assist users with simple technical issues.

20-Hour Professional Practices in IT Tech Support ($499):
Builds on the basics and introduces real-world support scenarios in home and workplace settings. Includes instruction on help desk procedures, system maintenance, remote support tools, and best practices for communication with end users.

40-Hour Advanced IT Tech Support + National Certification Exam Prep ($899):
Includes all prior material plus advanced training in network troubleshooting, cybersecurity basics, hardware repair, ticket systems, and preparation for optional national certification exams. Ideal for students pursuing IT roles in business, education, or customer service environments.

Each course includes a full workbook, curated videos, practical projects, quizzes, and a final exam. All content is available instantly and can be completed at your own pace from anywhere in the world.