• (2012) 10 Steps to Effective Listening by Dianne Schilling; Forbes.com
https://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-listening/?sh=560995213891
• (2018) How to Improve Your Listening Skills? 5 Effective Techniques to Improve Listening Skills by Lestute; YouTube
https://www.youtube.com/watch?v=JzbX33Jm_W0
• (2020) Active Listening Skills by Communication Coach Alex Lyon; YouTube
https://www.youtube.com/watch?v=7wUCyjiyXdg